Return & Refund Policy
Return & Refund Policy – Great Indian
Last updated: [01-06-2025]
At Great Indian – Mobiles • Laptops • Electronics, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
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Returns are accepted within 7 days from the date of delivery.
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The product must be unused, in its original packaging, and with all accessories, manuals, and tags intact.
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Proof of purchase (invoice or receipt) is required for all returns.
2. Non-Returnable Items
For safety, hygiene, and licensing reasons, we cannot accept returns for:
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Opened earphones, headphones, and Bluetooth devices.
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Screen protectors, tempered glass, and protective cases once packaging is opened.
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Software products or activation codes that have been redeemed.
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Products with physical damage or signs of misuse.
3. Refund Process
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Once we receive and inspect the returned product, we will notify you of the refund status.
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If approved, refunds will be processed to your original payment method within 5–7 business days.
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Shipping or delivery charges (if any) are non-refundable.
4. Exchange Policy
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Defective or damaged products may be exchanged for the same model within the return period, subject to stock availability.
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If the product is not available, a refund will be issued.
5. How to Initiate a Return
To request a return:
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Contact us at:
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Phone: +91 99445 97393
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Email: admin@mygreatindian.com
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Provide your order ID, product details, and reason for return.
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Our team will arrange pickup or advise the nearest store location for return.
Great Indian – Mobiles • Laptops • Electronics
📍 Kumbakonam & Mayiladuthurai, Tamil Nadu, India
